Accept your invitation and sign in

Who this is for: surgeons and practice managers

Before you start

You'll need:

• your email
• your phone, with an authenticator app such as Google Authenticator or Microsoft Authenticator
• about 10 minutes
  
  

Step one: open your invitation email

You'll get an email from Alivra with the subject "Your Alivra account has been created". It shows your username (your email address) and a temporary password.

Select Log in to your account.

Step two: sign in and create your password

1. Enter your email address and the temporary password.
2. You'll be asked to create a new password. Choose one you haven't used anywhere else.

Step three: set up two-step sign-in

Your account can see patients' health information, so Alivra asks for a code from your phone each time you sign in. A stolen password alone isn't enough to get in.

1. Open your authenticator app and add a new account.
2. Scan the QR code on screen, or type in the key shown under it.
3. Enter the 6-digit code from the app.

Code not accepted? Codes change every 30 seconds, so enter the one showing now.

Took longer than 15 minutes? The set-up restarts with a new QR code. Delete the Alivra entry you added in your app, then scan the new code.

Step four: finish setting up your account

The first time you sign in, Alivra walks you through a short set-up. Select Start, then:

1. Terms and privacy: read and accept each document.
2. Your details: check your name and add your role title.
3. Practice managers also get two more steps:
   • Clinic details: check your clinic's details and add your logo.
   • Care team: invite your surgeons. You can skip this and do it later.

You're all set.

• Surgeons: set up your profile.
• Practice managers: check your clinic profile.