Your path to pain-free joint movement

Expert answered FAQs

Beth Nevill,
Senior Musculoskeletal
Physiotherapist

• What is JointFit?

  JointFit is an evidence-based program that provides personalised care for knee and hip joint pain, using only your smartphone.

  It combines vision-based exercise tracking with clinical assessments, and supports you with expert coaching from physiotherapists—from the comfort of your home.

• How much does JointFit cost?

  We currently offer two programs: JointFit Live Well and JointFit Surgical.

  • JointFit Live Well: Access the app at your own pace for 12 months. Includes one free telehealth consultation with a qualified physiotherapist. Additional rebatable consultations are available for an out-of-pocket fee. The program cost may be covered based on your insurance policy. Alternatively you can pay out-of-pocket.
    
    
  • JointFit Surgical: Access the app for preparation and recovery based on your surgery date. It is by referral only and may be covered by your insurer based on your policy. This program is not currently available for patients wishing to pay out-of-pocket.

  
  If you would like more information about eligibility and our referring clinics, please contact us here:

  

• How long does it take?

  The Live Well program is designed to take up to 12 months, depending on your progress. However, you can move at your own pace.

  The Surgical program is designed to support you before and after surgery and may take 3 - 6 months depending on your surgery date.

  If you decide a program isn’t for you, you can cancel anytime.

• What equipment do I need?

  All you need is your smartphone with our app installed.

  JointFit has been designed to be as accessible and easy-to-use as possible, no matter where you are. No tracking devices, watches or sensors are needed.

• Who created JointFit?

  JointFit was developed by Beyond The Clinic, a digital health team made up of of clinicians, industry experts, engineers, designers, and patients. You can read more about us here.

  We have research collaborations with University of Melbourne and Bond University to ensure our programs are proven to achieve outcomes.