REFER A PATIENT

Refer a patient in two minutes.

GPs, specialists and allied health refer securely through ConsultMed and get progress reported back. Patients can start with a short online physio assessment. Pick where you fit below.

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I'm a Clinician

GP, specialist or allied health. Refer a patient with hip or knee pain through ConsultMed, our secure e-referral platform, and get progress reported back to you.

Takes about two minutes Your patient brings progress reports back to you No new system to log into

 
I'm a Patient or Carer

Living with joint pain, or supporting someone who is? Start with a short online physio assessment to find out whether our program is right for you. No referral needed.

Free and takes two minutes No medical jargon See where you stand straight away

WHO TO REFER

If they're in front of you with a sore hip or knee, they probably fit.

We take patients across the full MSK journey, from managing pain to preparing for and recovering from surgery.

 
Chronic knee or hip OA

Conservative management for patients not ready for, or wanting to avoid, surgery.

 
Booked for surgery

Pre-operative preparation so they go into a hip or knee replacement stronger.

 
Recovering from surgery

Structured post-op rehab from home that progresses as they heal.

 
Back and shoulder pain
Coming soon

Programs for back and shoulder pain are in development.

Three steps. Then it's off your desk.

About as long as the referral letter you'd write anyway.

01  YOU REFER

Send a secure e-referral through ConsultMed. First time, you'll set up a free account in about a minute. After that, it's seconds.

02  WE TAKE OVER

Your patient is assessed, matched to the right pathway, and assigned their own AHPRA-registered physio who works with them by video and tracks their exercises through the app. No chasing, no admin landing back on you.

03  YOU STAY ACROSS IT

Your patient gets progress reports along the way, ready to bring to their next visit with you. You see how they're tracking, without another system to log into.

THE EVIDENCE

Send them somewhere you'd be happy to go yourself.

Australian, Gold Coast based, built with Bond University and the University of Melbourne. Every physio is qualified and AHPRA-registered, and we're ISO 27001 certified. These are the numbers from our pilot, Project Mobilise.

88.2%

Onboarding rate

90%

Retention to surgery day

70%

Improvement in knee function

60%

Improvement in pain

9.1/10

NPS from participants

Source: Project Mobilise Pilot Outcomes Report, December 2025

It fills a glaring gap for patients who aren't ready for joint replacement, and helps me see when the time is right.
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Dr Tsung
Southern Gold Coast Orthopaedics

The questions you're probably about to ask.

What will it cost my patient?

For patients with a participating private health insurer, it may be fully covered. Self-pay options are available, and we help every patient check what applies before they start.

Does this replace me?

No. The care relationship stays with you. Our physios deliver structured support between your appointments and report back to you.

Who delivers the physio?

Qualified, AHPRA-registered physiotherapists, employed and supervised by us. Each patient keeps the same physio throughout.

How will I know how my patient's going?

Your patient gets progress reports through the program and can bring them to their next appointment with you. There's nothing for you to log into, just a free ConsultMed account the first time you refer.

Funding pathways being mapped:

CDMP (Chronic Disease Management Plans) PRP (Practice Reform Program) Falls Risk Prevention Medical Objects integration (in development)
 

This is early-stage work. We're building these integrations now and looking for GP practices who want to help shape the pathway. Early adopters get direct input and preferential pricing.

Give your patient somewhere to go between visits.

Refer in about two minutes. We'll look after the rest, and keep you in the picture.